Brief Prefatory Comment: This discussion of stakeholder
capitalism asserts that there is a specific set of characteristics that a
“stakeholder capitalism” model must have to persuasively replace shareholder
capitalism as the dominant model for free enterprise economies. Specifically,
it is necessary to explain what the best model is, why it is best and how it must
be designed and function to make it the ultimately best free market capitalism
paradigm. That case is made here.
Making the Case.
This article
explains why stakeholder capitalism, correctly defined, is the best way to
create long term value and wealth for corporations, economies and societies –
local and global. Stakeholder Capitalism, as presented here, applies to all
organizations, including, even if only indirectly, nations and their governance
systems (representative democracy in the United States for example), economic
systems - all organizations.
All readers,
after reading and concurring, are invited to respond and to join in taking the
next steps to make this 21st century ultimately correct stakeholder
capitalism model dominant, so that long term value and wealth creation for all
organizations, economies and societies is the outcome, locally and globally!
Professor Adam Smith and His “Stakeholder
Capitalism” Axiom.
Professor
Adam Smith, through his two famous books in the last half of the 1700s, presented
an axiom that can – and should - guide societies through their economic and
political systems.
Many – even most – students of Smith contend
that his focus and thesis was on self-interest only. Most Smith researchers
over the last 250 years have not discussed, and possibly have not understood,
that he really connected self-interest, that of the butcher, baker, brewer et
al to other-interest, that of the buyers and that of those other five (5) groups
significantly affected by the seller. This paper explains this key connection.
While he did not use these words, it is almost self-evident that he gave us
this elegant axiom that connects self-interest and other-interest. Here it is
in brief, and it is discussed in more detail below:
Self-interest
value maximization is a direct function of optimization of the value provided
by every organization to each of that organization's primary stakeholder groups
(PSGs) – each relative to the others.
The “primary stakeholder group”
concept is discussed at length below.
Unfortunately and in spite of the powerful
advocacy of people like Professors R. Edward Freeman, Klaus Schwab and others
in academia, along with business leaders like Larry Fink, Jamie Dimon, John
Mackey, the 190 + CEO members of the Business Roundtable in the United States
and so many others, Professor Milton Friedman’s profit-as sole-purpose shareholder
capitalism model remains the dominant model in free market (private ownership
of capital) economies.
Professor Friedman, of the University of
Chicago, proposed this model forcefully in 1970 and it is the way corporations
– and really most organizations – have conducted themselves over the last 50
years. As such, it has been and remains the dominant capitalism model. It is
grounded in a short-term, inward-focused and win-lose mindset – and it has
controlled day-in and day-out business leadership, back office and factory
floor conduct over the last 50 years. It has also been an integral part of
business school education and, of course, the centerpiece of the financial
community part of capitalist economies.
The natural
question is straight forward: Why has stakeholder capitalism not caught on? Why
has it not become the dominant model through which companies conduct
themselves, especially over the time since about 1970?
The Problem in Brief.
The
shortest answer is that we have not persuasively explained and compared this
existentially transformative alternative model to the simple and easy to
understand and narrow shareholder-focused (profit) model.
And, even where we come close and attract
leaders (like the BRT signatories), we have not presented a plain-language explanation
of how to “walk the walk” using the stakeholder model
The “Short Termism” Role.
The
shareholder profit-focused model largely revolves around the quarterly
financial and operating reports companies must provide to the SEC in the United
States (other capitalist nations have similar short-termism prompting requirements
or protocols). Also a paper and proactively forceful teaching by Professors
Michael Jensen and William Meckling in 1976 put the profit as purpose short
termism-emphasizing model on steroids, with their principal-agent connection of
company leaders to company owners (which they said are the shareholders). Thus,
the 15 to 20 times multiple of CEO compensation to entry level (or even average
employee level) compensation in the 1970s has become a 250 to 300 times
multiple by 2015 or so.
Even though companies do prepare longer term plans
(one, three or five year plans for example), decisions are so often based on
the financial market’s view of the very short term quarterlies and one year
earnings expectations. This is fairly called a perverse incentive when
considering what companies should do to produce best results for all in the
medium and longer term. The Friedman model results in mostly short term
behavior.
Stakeholder Capitalism Itself Owns
Part of the Problem.
For
example, virtually every proponent of stakeholder capitalism has advocated
their own version – and at a minimum have often used different terminology and
different suggestions about what it is and how to act it out – in the corporate
suites, back offices and factory floors.
Even more to the point, details are not provided
for how to act out this existentially critical paradigm (model) for daily,
weekly, quarterly, three year (even 100 year) plans, conduct and cultural
behavior from the boardroom to the boiler room. This letter provides that model
with its details.
Interestingly over the years, some company
leaders say that their companies do consider all stakeholders as they make and
sell their products and services – so what’s the beef? For example, it is
almost a staple comment in the last paragraph in the Chairperson and CEO
letters to shareholders in corporate annual reports to write “our employees are
our most valuable asset.” This talk is weak, and a “bad on us” cop-out.
The Tragedy.
One
tragic consequence of it all over the years has been underperformance of
capitalism since about 1970. To be sure though, this 50 year “opportunity cost”
is partially hidden by reasonably significant value and wealth creation flowing
from the Friedman model over this period.
Nevertheless, examples of underperformance are
many, including several individual company mistakes like those of Enron,
WorldCom, General Electric, Boeing, VW, Takata, etc.
And,
the 2007-’08 great recession, a direct product of the shareholder (and the principal-agent
perverse incentive) model almost brought the United States - and global - economies to their knees. These and
so many other examples are caused by practicing shareholder capitalism, with
its dominantly short term mindset and allowance of bad behavior by leaders and
employees. As one indicator, one study estimated the cost of the 2007-’08 great
recession in the United States alone at about $2 trillion – some studies
suggest a much higher cost.
For example, one estimate is that the loss was
as high as $6 trillion to $14 trillion, a range that approximates 33% to 60% of
one year’s output of the United States economy. Other studies are in the same
range – enough to say it was in the trillions of dollars for the United States
alone – before analyzing the global cost.
The Solution: We Need an Existential
and Transformative – Actionable - Model to Get to Stakeholder Capitalism’s
Promise and Potential.
The Short Answer Solution.
We should
turn to this axiom Professor Adam Smith gave us. He of course used the language of his time in his two major
books 250 years ago to present this axiom that connects long term self-interest
value maximization with other-interest value optimization. He might not have
ever considered it to be a precise axiomatic concept, but it is!
Here it is:
Self-interest
value maximization is a direct function of optimization of the value provided
by every organization to each of that organization's primary stakeholder groups
(PSGs) – each relative to the others.
Of course, right away we must ask; who are these “primary stakeholder
groups” of every organization. The answer is:
The Primary Stakeholder Groups (PSGs) of Every Organization are:
a. Customers, b. Employees, c. Financial Investors, d. Suppliers, e.
Communities in which it has a presence and f. Society at large (the general
public interest).
Every business, in fact every organization (every group with a unifying
purpose), will maximize its own long term value or wealth creation as a direct
function of providing optimal value to each of these six (6) primary
stakeholder groups. There are not seven (7) PSGs and there are not five (5) PSGs.
There are precisely six (6) PSGs for every company – every organization. It is
finite, definite and not open-ended.
A little Longer Answer.
The angels are in the details, of
course, for this ultimate definition of stakeholder capitalism.
For example, it is essential that we
know what each PSG values and what people in their role as buyers in the
marketplace value. We also must know why and how the self-interest relationship
to other-interest is an axiomatically correct relationship. That explanation
follows. In a nutshell, though, the universally treasured inalienable rights of
all people, with the core and ubiquitous virtues and traits we all share
(around the world) in pursuit of happiness and the full life well lived are
best and only satisfied through this relationship. People everywhere, by their
nature – the better angels of their nature – will yearn for and embrace this
capitalism model – it focuses on them!
The summary of the stakeholder model presented here,
including the critically important concept of primary stakeholder groups (PSGs),
is supported by and incorporates several pillars of human characteristics,
including how people choose to behave in their role as markets for goods and
services. These characteristics represent and truly are at the center of the
best of human nature around the world.
The
Supporting Pillars:
These pillars are grounded in the special and
wonderful aspects of what can generally be described as the best of human
nature in all parts of life – including life acted out in the marketplace
between sellers and buyers of goods and services locally and globally. And,
capitalism can be the key economic system catalyst that enables all of these
characteristics to flourish, through this existentially correct model in
action.
The Pillars:
1. First,
of course, are the six (6) primary stakeholder groups of every organization –
companies (for profit and non-profit), governments, schools, nations, etc.
2. The
things most valued by each primary stakeholder group of every organization.
3. The
unalienable rights of every person in the world.
4. The
universally (ubiquitously) shared virtues of all people around the world.
5. The
traits (behaviors of people) leading to these virtues.
6. The
better angels of our human nature (all people and peoples around the world).
7. The gold
standard leadership characteristics for all organizations.
8. The gold
standard cultural characteristics for all organizations.
9. The
centrally important role of ethics and ethical behavior for all organizations.
10. The robust
understanding and conduct of fiduciary responsibilities of all organizations.
11. Happiness.
All stakeholder capitalism models, like the 2019 BRT
new purpose statement and the statements and manifestos from Klaus Schwab’s World
Economic Forum (WEF) work over these 50 years will only be actionable through
these pillars – otherwise as said by some, it would all indeed be mostly
just anodyne rhetoric!
Again, the Angels are in the Details.
Importantly, there are details for each pillar – all
very kitchen table understandable, but even the details need some further
explanation to enable an organization to fully live them.
So, there will remain more to explain. After all, a written explanation of the “existentially
transformative” model for getting capitalism right should not fit on the back
of a pack of matches!
The
Next Steps.
This article
asserts the following:
1.
PSG
Stakeholder Capitalism will result in the highest long term wealth and value
creation for societal well-being – for companies, for local and global
societies and economies and for all people everywhere. Both explicitly
explained here and readily deduced where not explicitly explained, the why question is answered here.
2.
The
explicit answer to the how question
is presented in some detail in this narrative. Further detail is readily
available for the interested reader.
3.
The
answer to the what question (what
economic system - shareholder capitalism, stakeholder capitalism or some other
system (others have shown that capitalism of either form is superior to all
other economic systems)) – is now self-evidently clear.
4.
PSG
Stakeholder Capitalism is the ultimately best system for all organizations, nations,
local and global economies and all people everywhere!
Front
of Mind Focus on All Six (6) PSGs – The Organizational Imperative!
A Few Final
Thoughts:
1. This existentially transformative
change in organizational culture and behavior is necessary to finally gets
capitalism right: modeling the best of people in their various roles in
economies.
2. The cultural changes and leadership
changes in companies must go from the boardroom to the boiler room.
3. Co-equal front-of-mind focus on each
of the six (6) PSGs is essential to A. Maximize long term wealth and value
creation for the enterprise, B. Provide optimal long term value for each PSG
and C. Best contribute to maximization of local and global societal well-being.
In fact, the
Front of Mind Focus on All Six (6) PSGs is at the heart of putting into
action what we all should know and what Adam Smith said forcefully in his own
words. It is capitalism’s Organizational Imperative!
When PSG
Stakeholder Capitalism is universally adopted and acted out, the ultimately
equitable and highest long term wealth and value creation economic system will
be in place.
Always as an
implicit complementary result, all national governance systems will be drawn to
move toward adopting the underlying axiom that the moral philosopher gave us
for economies 250 years ago – an ultimately beneficial outcome for all people
and peoples everywhere!